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Orders and Shipping FAQ

How can I order TWØBAYS Brewing Co's gluten-free beer online?

To order TWØBAYS Brewing Co's gluten-free beer online, visit their official website at Browse their selection of beers and add your desired products to your online cart. Proceed to the checkout page, where you can enter your shipping information and payment details to complete your order.


Can I customise my beer selection when ordering online?

Typically, TWØBAYS Brewing Co provides the option to customise your beer selection when ordering online. You can choose the specific styles and quantities of gluten free beers you'd like to include in your order.


What payment methods are accepted for online orders?

TWØBAYS Brewing Co's website accepts various payment methods for online orders, including major credit cards, applepay, afterpay and zip. During the checkout process, you will be presented with the available payment options to choose from.


Is online ordering available internationally?

Currently, TWØBAYS Brewing Co primarily ships within Australia.


How much does shipping cost for online orders?

Shipping costs for online orders may vary depending on your location. As of 1st August 2023, the size of your order does not affect the shipping rate. TWØBAYS Brewing Co typically provides heavily subsidized shipping rates with flat rate fees of either $10 or $15 depending on your location.


How long does it take to receive my order?

The delivery time for your order can vary depending on your location and the shipping method chosen. TWØBAYS Brewing Co strives to process and ship orders promptly, but actual delivery times can be influenced by factors such as shipping carrier delays and distance. Once your order is processed, you may receive a confirmation email with estimated delivery timelines.


Can I track my online order?

TWØBAYS Brewing Co provides order tracking services for online purchases. After placing your order, you will receive a shipping confirmation email containing a tracking number or a link to track the status of your shipment. Use the provided tracking information to monitor the progress of your delivery.


What should I do if there is an issue with my online order?

If you encounter any issues with your online order, such as missing items, damaged products, or any other concerns, it's best to contact TWØBAYS Brewing Co's customer service team directly. They will assist you in resolving the issue and ensuring your satisfaction.


Can I cancel or modify my online order after it has been placed?

TWØBAYS Brewing Co's order cancellation or modification policies may vary. If you need to cancel or modify your order after it has been placed, contact their customer service team as soon as possible. They will provide guidance on the available options based on the status of your order.

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